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Contact us

We are a people-based service that prides itself on our ability to listen to and engage with our clients. We offer various ways for you to contact the right person to meet your needs. To speak to a specific member of our team, you can call the automated telephone service on 01392 383000 and state the person’s name, you will then be transferred to their office number. You can also use our contact form, or if there is a helpful alternative way to communicate with us we, would like to hear from you.

The personal data you provide on this form will be held by Devon Assurance Partnership for the purpose(s) of administering your request. The data will be held securely and not kept for longer than necessary. Under the General Data Protection Regulations (GDPR) you have the right to ask that your details are removed. More information about how we process your data under GDPR is available in the DAP Privacy notice.

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Lost or stolen items or IT equipment?

Please fill out our report a theft form or report a theft or loss of IT equipment form.

Report Blue Badge Mis-use (Devon County Council – for use by DCC Blue Badge Team)

Please complete our Blue Badge mis-use form

Office locations

Devon Assurance Partnership is a shared service partnership. DAP Partner addresses are:

Devon County Council County Hall, Topsham Road, Exeter EX2 4QD Tel: 01392 382437 Directions to County Hall

Plymouth City Council Ballard House, West Hoe Road, Plymouth PL1 3BJ Tel: 01752 306713 Directions to Ballard House

Torbay Council Town Hall, Castle Circus, Torquay TQ1 3DR Tel: 01803 207320 Directions to Town Hall

Devon and Somerset Fire and Rescue Service Headquarters, The Knowle, Clyst St George, Exeter
EX3 0NW Tel: 01392 872200

Mid Devon District Council Phoenix House, Phoenix Lane, Tiverton EX16 6PP Tel: 01884 255255 Directions to Phoenix House

North Devon Council Lynton House, Commercial Road, Barnstaple EX31 1DG Tel: 01271 327711 Directions to Lynton House

South Hams District Council, Follaton House, Plymouth Road, Totnes TQ9 5NE Tel. 01803 861234

Torridge District Council Riverbank House, Bideford EX39 2QG Tel: 01237 428700 Directions to Riverbank House

West Devon Borough Council, Kilworthy Park, Drake Road, Tavistock PL19 0BZ Tel: 01822 813600

DAP Head Office The Watermark, Erme Court, Leonards Road, Ivybridge, Devon, PL21 0SZ Tel: 01392 382437 Directions to The Watermark 


We are the Internal Auditors for a large number of organisations and as such are generally named as a contact point for partner employees who wish to report a serious concern in the workplace. You can raise your concern with us by emailing our whistleblowing mailbox or by phoning 01392 383438. We will deal with your concern in a professional manner, and in accordance with the whistleblowing policy of your employer.

Customer Excellence Standard

Devon Assurance Partnership has successfully achieved the Customer Service Excellence Standard, maintaining the award over several years of continual assessment. Achievement of the standard means that we as an organisation are providing services that are efficient, effective, excellent, equitable, with the customer at the heart of everything we do. The standard has a particular focus on delivery, timeliness, information, professionalism and staff attitude. There is also emphasis placed on developing customer insight, understanding the user’s experience and robust measurement of service satisfaction. Our latest accreditation was certified in 2021. If you would like to contact us or provide any feedback on the services we have provided you can do so using this form.

Have a question? Get in touch

We are a people based service that prides itself on our ability to listen to and engage with our clients. We offer a wide range of options for you to be able to contact the most relevant person to meet your needs.

Get in touch