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Privacy notice

How we use your information – The purpose of this web page is to inform you about what to expect when Devon Assurance Partnership collects personal data. We will collect personal data about different types of people including:

  • visitors to our websites
  • people who use our services
  • people who contact us requesting either information or a service
  • job applicants and our current and former employees

Whenever we collect personal data we will ensure you are provided with a privacy notice which complies with data protection laws.

Visitors to our website

When someone visits our website, we collect certain information about these visitors and details of the pages which these people have visited. This information does not allow us to identify individuals but helps us to ensure our website is structured in the most effective and user-friendly way.

We will sometimes collect personal data via our website. In these circumstances, we will inform individuals why we wish to collect this information, what we will do with it and we will include details of who we will share this information with.

Use of IP addresses

An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider (or through your local area network (LAN). Web servers, the powerful computers that provide web pages for viewing, automatically identify your computer by the IP address assigned to it during your session online.

IP addresses may be collected for certain purposes (for example, to audit the use of our site). We do not link a user’s IP address to a person’s personal data, which means we will have a record of each user’s session, but the user will remain anonymous to us.

Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when this information is stored in databases managed by internet registrars or registries such as Network Solutions or ARIN.

Use of cookies

Like most websites, we sometimes place small data files on your computer. These are known as cookies. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

These are the types of cookies we use:

  • Strictly necessary cookies – These cookies are used to make different parts our websites work. Without them, services, information and guidance that you are looking for can’t be provided.
  • Functional cookies – These cookies are used to remember your settings (where provided), so you don’t have to keep re-entering or configuring them whenever you visit a new page. They may also be used when we have added a 3rd party service to offer additional functionality such as video, social media or web chat facilities.
  • Performance cookies – These cookies help us understand how people are using our websites, so we can make them better. We do not capture personal or identifiable information with these cookies.
  • Marketing cookies – These cookies are used to show relevant marketing materials based on your preferences. We do not use these types of cookies on the majority of our sites, and where we do, we will ask for you to specifically opt-in. Any data captured will not be shared or combined for personal profiling.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. You can manage and/or delete them as you wish.

Network security

We operate secure data networks that are protected by a firewall. Both DAP and our partners have security measures in place to attempt to protect our website against the loss, misuse and alteration of personal data that is under our control.

Information that you supply to us is restricted to only those staff that need access to this information for their jobs.

People who email us

Any email sent to us, including any attachments, may be monitored by the Council. Email monitoring or blocking software may also be used to protect our ICT Infrastructure against viruses and other forms of malware. Our host has a robust Cyber Security policy in place to ensure that our network and the information assets managed as part of it are secured from cyber threats.

Sharing your information

Devon Assurance Partnership may share your personal data internally across teams to help provide a service to you. This information will be restricted to only those staff members that need access to this information. We will not share your information with any third-party organisations unless you have provided your consent for this sharing or the council is required to share this information by law.

Circumstances we may be required to share your personal data without your consent may include instances where the information is required for the purposes of prevention or detection of crime, or the apprehension and prosecution of offenders. We may also be required to share your personal data for the purposes of safeguarding or protecting the welfare of yourself and others. In these circumstances we will only share information that is relevant for the intended purpose and information that is shared will be restricted to the minimum necessary.

If you believe that your personal data has been shared inappropriately, you have a right to complain about this.

Access to personal data

We are committed to openness and transparency when it comes to people gaining access to their personal data. Individuals can find out if we hold any personal data by making a subject access request under data protection legislation. If we do hold information about you, we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to
  • let you have a copy of the information in an intelligible form.

To make a request for any personal data we may hold you need to make a request in writing to; Head of Partnership, The Watermark, Erme Court, Leonards Road, Ivybridge, Devon, PL21 0SZ. You can also email us at You may be asked to provide proof of your identity and proof of your address as part of this process.

How to contact us

For more information about how we will process your personal data, or for information on how to access information from us, please email us or write to:

Head of Partnership, The Watermark, Erme Court, Leonards Road, Ivybridge, Devon, PL21 0SZ or email:

Have a question? Get in touch

We are a people based service that prides itself on our ability to listen to and engage with our clients. We offer a wide range of options for you to be able to contact the most relevant person to meet your needs.

Get in touch